Halifax Privacy Policy
This privacy policy applies to Halifax Consulting d.o.o., the company responsible for Halifax Translation Services.
It explains how our organization uses the personal data we collect from you.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities.
What data do we collect?
Our Company collects the following data:
- Personal identification information (Name, email address, phone number, etc.) sent to us by clients using our services and by suppliers who provide services to us
- Further information from suppliers (mostly translators) such as education, working experience and bank account, necessary for us to assign work and pay for it.
How do we collect your data?
You directly provide Halifax with all of the data we collect. We collect and process data when you:
- Place an order for any of our products or services
- Voluntarily provide feedback via email, telephone or messaging app
- Sign up to provide us services.
Halifax does not receive your data indirectly from any source, nor does our web site collect visitor data.
How will we use your data?
Halifax collects your data so that we can:
- For clients, process your order and manage your account.
- For suppliers, engage you to provide us services.
Halifax does not share client’s data with third parties for any other purpose than fulfilling your order. When Halifax processes your order, it may send your data to an appropriate external service provider such as a freelance translator with whom Halifax has signed a contract for the provision of specific services.
Halifax does not share suppliers’ data with any third party.
How do we store your data?
Halifax securely stores your data on its own server at its head office in Belgrade, Republic of Serbia, a country with data protection laws modelled on those of the European Union. Halifax makes strenuous efforts to ensure that its IT systems are as secure as possible.
Halifax will keep a client’s contact data and service history for a period of ten years, for the purpose of providing the best service we can should you request further services. Once this time period has expired or if you at any time request it, we will delete your data irretrievably from our IT systems and backups.
Halifax will keep supplier’s data (e.g. ID data, education and working experience) for a period of five years after the last time you provide a service to us. Once this time period has expired or if you at any time request it, we will delete your data irretrievably from our IT systems and backups.
Halifax keeps bookkeeping data (invoices, payments) according to the applicable tax legislation of the Republic of Serbia, which currently stipulates a period of ten years.
Marketing
Halifax does not engage in direct marketing, and does not share data with any other entity for marketing purposes.
What are your data protection rights?
Halifax would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Halifax for copies of your personal data. We will provide you with a copy of all the data we hold about you at no charge.
The right to rectification – You have the right to request that Halifax correct any information you believe is inaccurate. You also have the right to request Halifax to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Halifax erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Halifax restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Halifax’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Halifax transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email or telephone:
Call us at: +381 62 604 818
Or write to us: office@halifax-translation.com
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit a website, cookies collect information from you automatically. This info may be used by a site to analyze the site’s performance, or to help advertisers tailor the ads that you get on completely unrelated sites. To do this, they are often shared with all kinds of companies that work in this field. This means that your data is pretty well public, which can in the worst case compromise your security (just see this fascinating article by Heather Burns).
For further information, visit allaboutcookies.org (https://allaboutcookies.org./). For EU rules on the use of cookies, visit https://wikis.ec.europa.eu/display/WEBGUIDE/04.+Cookies+and+similar+technologies.
How do we use cookies?
We try not to use cookies. At the moment, we have succeeded in not using any.
When you visit our site, we collect no personal or other information through cookies or any other means.
We no longer use analytics cookies, we do not have advertisements and we do not collect data for advertising purposes. We try to keep our site as cookie-free as it can get.
Our company only records any personal data when you actively choose to give it to us, e.g. when requesting our services or seeking to work with us, but that’s not done through cookies or through our site.
How to manage cookies
You can set your browser not to accept cookies, the above website tells you how to remove cookies from your browser. However, in a few cases, some website features may not function as a result.
Privacy policies of other websites
The Halifax website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 November 2022.
How to contact us
If you have any questions about Halifax’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: office@halifax-translation.com
Call us at: +381 62 604 818
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Halifax has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office in your country.
In the Republic of Serbia, where Halifax is headquartered, the authority is:
Poverenik za informacije od javnog značaja i zaštitu podataka o ličnosti
Email: lzzpol@poverenik.rs
Address: Bulevar kralja Aleksandra 15, Beograd
Tel. +381 11 3408 900